Privacy Policy
Effective Date: 12 August 2025
Thargomindah Birdwatching Tours (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles and relevant privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a tour, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information – Name, email address, phone number, postal address, and payment details.
Booking Information – Tour selections, dates, group size, and special requests.
Technical Information – IP address, browser type, device details, and website usage data collected through cookies or analytics tools.
Marketing Preferences – Your consent for email newsletters, promotions, and updates.
2. How We Collect Your Information
We collect information when you:
Complete an online booking form.
Sign up for our newsletter.
Contact us via email, phone, or our website contact form.
Interact with our website through cookies and analytics tracking.
3. How We Use Your Information
We use your information to:
Process and manage your bookings.
Communicate with you about your tour, payments, and updates.
Improve our website, tours, and customer experience.
Send marketing emails (if you have opted in).
Comply with legal and regulatory requirements.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Payment processors (e.g., Stripe) to process your payments securely.
Service providers who assist with website hosting, email delivery, or analytics.
Regulatory bodies where required by law.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can disable cookies in your browser settings, but this may affect website functionality.
6. Data Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Payments are processed securely via encrypted connections.
7. Accessing and Updating Your Information
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate. To do so, contact us using the details below.
8. Marketing Communications
You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Thargomindah Birdwatching Tours
923 Ellesmere Road
Ellesmere, QLD, Australia
Email: support@thargomindahbirdwatchingtours.com
Phone: +61 457 438 633